Privacy policy

Last updated: March 10, 2026

ARTICLE 1 – PERSONAL INFORMATION COLLECTED

When you make a purchase on our website, as part of our purchasing and selling process, we collect personal information that you provide to us, such as your name, address, email address, and phone number.

When you browse our website, we also automatically receive your computer’s Internet Protocol address (IP address), which allows us to gather more details about the browser and operating system you are using.

As part of email marketing, with your permission, we may send you emails about new products and other updates, or regarding your unfinished orders.

ARTICLE 2 – CONSENT

How do we obtain your consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume you consent to us collecting your information.

If we ask for your personal information for a different reason, such as for marketing purposes, we will ask for your explicit consent, or we will give you the opportunity to decline.

How can you withdraw your consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information, you can notify us by emailing us.

ARTICLE 3 – DISCLOSURE

We may disclose your personal information only if the law requires us to do so or if you violate our Terms and Conditions of Sale and Use.

ARTICLE 4 – HOSTING

Shopify Inc.
151 O’Connor Street
Ground Floor
Ottawa, Ontario K2P 2L8, Canada

Registration Number: 426160-7
Company registered in the Canadian Federal Registry.

ARTICLE 5 – THIRD-PARTY SERVICES

In general, the third-party services we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us, such as payment processing.

However, some of these providers, like payment gateways and other transaction processors, have their own privacy policies regarding the information we are required to provide for your purchases on our store.

Regarding these third-party providers, we recommend that you carefully read their privacy policies so that you can understand how they will handle your personal information. You can find the privacy policies for Visa here, for American Express here, for MasterCard here, for JCB here, and for Stripe here.

Keep in mind that some of these third-party providers may be located or have facilities in a different jurisdiction than yours or ours. So if you proceed with a transaction involving the services of a third-party provider, your information may be governed by the laws of the jurisdiction where that provider is located or where their facilities are located, for example.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, the information you provided to complete the transaction may be disclosed under U.S. legislation, such as the Patriot Act.

Once you leave our site or are redirected to a third-party website or app for payment, you are no longer governed by this Privacy Policy or by the Terms and Conditions of Sale and Use of our website.

Links

You may be directed away from our website by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites and recommend that you read their privacy policies carefully.

ARTICLE 6 – SECURITY

To protect your personal data, reasonable precautions are taken by us, and we follow industry best practices to ensure that it is not lost, stolen, accessed, disclosed, altered, or destroyed inappropriately.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 encryption. This means that no one will have access to your full card number. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional standards generally recognized by the industry.

ARTICLE 7 – AGE OF CONSENT

By using our website, you declare that you are at least the age of majority in your country, state, or province of residence, and that you have given us your consent for any minor under your care to use our site.

ARTICLE 8 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated so that you can know what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our website is acquired or merged with another company, your information may be transferred to the new owners so that we can continue selling products to you.

ARTICLE 9 – SMS MARKETING

By entering your phone number at checkout and initiating a purchase, and by subscribing to our marketing list, you agree to receive SMS notifications (for your order, including abandoned cart reminders) or SMS marketing offers.

The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any further text messages by replying with the word STOP. Sending text messages or using automation requires transmitting the phone numbers or names of recipients. These data will be stored and used to communicate campaign analysis and results, including message delivery status, sending status, and, in some cases, whether the purchase led to a sale.

If you choose to use our link shortener in text messages, we will collect this information to know whether the link was clicked or not, and use it to display results in analytics. Any other third-party service you decide to use outside of smsbump.com, our text message operator, (e.g., third-party link shorteners, GA tracking, etc.) will be referred to their specific third-party policies that you must accept.

When sending text messages, we will pass the data to our text message operator to perform the sending of the messages. The information is only shared with our operator at the time of initiating a marketing campaign and message sending. If recipients no longer wish to receive messages, they must reply to the message with STOP or contact us by email so that we can successfully unsubscribe them.

QUESTIONS AND CONTACT INFORMATION

If you would like: to access, correct, amend, or delete any personal information we have about you, file a complaint, or if you simply want more information, please contact our Privacy Standards Officer by email with the subject: Privacy Standards Officer.